Terms of Service

Last updated: 30 April 2026  ·  Privacy Policy

Please read these Terms of Service ("Terms") carefully before using the Runnory mobile application and website (the "Service") operated by Runnory ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using any part of the Service, you confirm that you are at least 13 years of age, that you have read and understood these Terms, and that you agree to be legally bound by them. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Your Account

To access the Service you must create an account using Apple Sign-In or Google Sign-In. You are responsible for:

• Keeping your account credentials secure.
• All activity that occurs under your account.
• Notifying us immediately at support@runnory.com if you suspect unauthorised access.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of the Service

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You must not:

• Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
• Use automated scripts or bots to interact with the Service.
• Interfere with or disrupt the integrity or performance of the Service or its servers.
• Upload or transmit viruses, malware, or any other malicious code.
• Attempt to gain unauthorised access to any part of the Service or related systems.
• Use the Service in any way that could harm other users or third parties.

4. Health and Safety Disclaimer

Runnory provides entertainment software built around physical exercise. Before starting any new exercise programme, consult a qualified medical professional, particularly if you have a pre-existing health condition. The narratives and biometric data used by the Service are for entertainment purposes only and do not constitute medical advice. You run at your own risk.

5. Third-Party Integrations

The Service allows optional integration with third-party platforms such as Strava. Your use of those platforms is governed by their own terms of service. We are not responsible for the content, policies, or practices of any third-party service.

6. Intellectual Property

All content within the Service — including but not limited to narrative text, audio, artwork, logos, and software — is the exclusive property of Runnory or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

You retain ownership of any personal data you provide (such as run routes and biometric data). By using the Service, you grant us a limited licence to process that data solely as described in our Privacy Policy.

7. Subscriptions and Payments

Certain features of the Service may require a paid subscription. Subscription fees, billing cycles, and cancellation terms will be clearly disclosed at the point of purchase. All payments are processed through the Apple App Store or Google Play Store and are subject to their respective billing policies. We do not store payment card details.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses.

To the maximum extent permitted by applicable law, Runnory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded by applicable law, including your statutory rights as a consumer under the Consumer Rights Act 2015.

9. Indemnification

You agree to indemnify, defend, and hold harmless Runnory and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any third-party right.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the app or email. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms, contact us at support@runnory.com.